Refunds and Return Policy

SKYRADIANCE's Commitment to Your Satisfaction

At SkyRadiance, we are committed to providing products that enhance your journey toward wellness and vitality. We believe in the effectiveness of our solutions and recommend using them consistently for a minimum of 14 days before considering a return. If you are not satisfied with your purchase after 14 days and within our 60-day money-back guarantee, please contact us at sky.radiance@yahoo.com.

Cancellation Policy

We understand that plans can change, and we strive to accommodate your needs. However, any changes or cancellations to an order must be requested within 24 hours of placing it. After this timeframe, your order will have entered the processing phase, and we may not be able to make adjustments.

If your cancellation request is made within the 24-hour window, your refund will be processed within 7 business days.

60-Day Money-Back Guarantee

At SkyRadiance, we are confident in the quality of our products. To experience their full benefits, we encourage you to use them for at least 14 days. If you are still not satisfied, you may return the items within 60 days of your purchase date under our money-back guarantee.

Please note:

• Shipping fees (if applicable) are non-refundable.

To initiate a return, contact our support team through the form on our Contact Us page or email us directly at sky.radiance@yahoo.com. To expedite the process, please include your Order Number or the Name and Email Address used to place the order.

Damaged Items

We take every precaution to ensure your items arrive in perfect condition. A product is considered damaged if it has a defect or is physically broken. Minor damage to the packaging (e.g., dented boxes) without affecting the product is not considered a defect.

If your item arrives damaged, please notify us within 72 hours of delivery by emailing sky.radiance@yahoo.com. Include a clear photo of the damage. If eligible, we will provide a replacement at no cost. Please note, we do not refund, replace, or accept returns for items damaged due to normal use, wear and tear, or misuse.

Shipping and Delivery

While we strive for timely delivery, SkyRadiance cannot be held responsible for delays caused by couriers, customs, or factors beyond our control. If you encounter issues with your delivery, we recommend contacting the courier directly for assistance.

Please note:

• We are not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is the customer’s responsibility to provide the correct shipping address at checkout. If an incorrect address is provided and we are not notified within 24 hours, resends or refunds will not be issued.

We reserve the right to modify this Refund Policy at any time. Customers are encouraged to review the most up-to-date version before making a purchase. By purchasing and using SkyRadiance products, you agree to this Refund Policy.

For further assistance, please reach out to us at sky.radiance@yahoo.com.